Terms of service

These terms are an agreement between you and the operator of Plughaus ("Plughaus", "we", "us"). By using the site you agree to them and to our Privacy policy. If you do not agree, do not use the site.

You must be 21 or older, or 18 or older with a valid physician's recommendation. Cannabis remains illegal under United States federal law. You are responsible for following the laws that apply where you are.

• Plughaus is a directory. We do not sell, deliver or handle cannabis, and we are not a party to anything you buy from a shop.
• Nothing on Plughaus is medical or legal advice.
• Listings are built from public state license records and other public information, and are refreshed on a schedule. A license can change between refreshes. We do not guarantee that a listing, its hours, a menu or a price is accurate or current. Confirm with the shop before you go.
• Menus shown or linked on a shop page belong to that shop and its menu provider.

You are responsible for your account and for what is done with it. Give accurate information and keep it up to date. One person, one account. We may suspend or close an account that breaks these terms.

Reviews must be your own honest experience of a shop you visited or ordered from. You may not review a shop you work for, own or compete with, and you may not accept payment or reward for a review.

Do not post anything that is false, unlawful, threatening, harassing or hateful, that reveals someone's private information, that makes medical claims, or that advertises.

We read reviews before they appear and may decline, edit for length, or remove a review that breaks these rules. A shop on the Seen plan can reply in public and can dispute a review it believes breaks the rules. We decide disputes. No plan lets a shop hide or delete a review on its own.

You keep ownership of what you write. You give Plughaus a non-exclusive, royalty-free, worldwide license to publish, display and distribute it in connection with the service.

To claim a shop or brand page you must be authorized to act for the business that holds the state license. We check claims against the license record and may ask for proof. We may refuse or remove a claim.

You are responsible for what you put on your page, including your logo, photos, description, answers, menu link and menu embed. It must be accurate, lawful, and yours to use. It must not make medical claims or be aimed at anyone under 21. You give Plughaus a non-exclusive, royalty-free license to display it on the service.

A verified page stays verified only while the business holds an active license.

Verified shops come first, and verifying is free. Beyond that, order is set by distance, town and name. No one can pay to appear above another shop. The full rules are on How ranking works.

• Prices are shown on the Pricing page and are per shop.
• Monthly plans renew each month until cancelled. You can cancel at any time, and the plan runs to the end of the month already paid for.
• Yearly plans are paid up front and are not refunded. If you cancel, the plan runs to the end of the year you paid for.
• A launch offer or promotion, such as printed bags with a yearly Seen plan, applies only as described on the Pricing page at the time you buy. Promotional goods are supplied once and have no cash value.
• If a paid plan ends, your page returns to the Free plan and paid features stop showing.
• We may change prices for future billing periods and will give notice first.

Do not misuse Plughaus. That includes: breaking the law; pretending to be someone else or a business you do not represent; interfering with the site or its security; uploading harmful code; collecting personal information about other users; or loading the site in a way that harms its performance. Ordinary search engine and AI crawlers that follow our published crawling rules are welcome.

The Plughaus name, design, text and software belong to us or our licensors. You may link to Plughaus and quote short passages with credit. You may not copy the site as a whole or present it as your own.

Plughaus links to shops' websites, menus and maps run by others. We are not responsible for them, and their own terms apply.

Plughaus is provided "as is" and "as available". To the fullest extent the law allows, we make no warranties of any kind, including that the site will be uninterrupted, error-free or accurate.

To the fullest extent the law allows, Plughaus is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill. Our total liability for any claim about the service is limited to the greater of the amount you paid us in the twelve months before the claim, or one hundred US dollars.

If someone brings a claim against Plughaus because of content you posted or because you broke these terms, you agree to cover the resulting losses and reasonable costs.

You can stop using Plughaus at any time. We may suspend or end access for anyone who breaks these terms. We may change the service or these terms. When we change the terms we will post the new version here and update the date. Continuing to use the site after a change means you accept it.

These terms are governed by the laws of the State of California, without regard to its conflict of laws rules. Disputes will be brought in the state or federal courts located in California.

Questions about these terms: hello@plughaus.com.